Booking Terms & Conditions

Dash Luxury Apartments are situated on Dunkirk Estate, an eco-friendly, quiet family estate. Our goal is to provide short term accommodation for guests who want a peaceful and quiet environment to reconnect and make memories with their families and for business travellers who want peaceful, quiet and private accommodation to overnight or stay during their business travels.

  • You will be charged a prepayment of 50% of the total price any time after your reservation (normally within 24 hours and no later than 72 hours after reservation) to secure your reservation
  • You will be charged a prepayment of all outstanding amounts on your total price within the 14 days prior to your stay
  • Lowest price deals: You will be charged a prepayment of 100% of the total price any time after your reservation (normally within 24 hours and no later than 72 hours after reservation) to secure your reservation
  • You will be charged a refundable breakage/security deposit which has to be paid in full prior to your arrival
  • Up to 30 days before arrival date: Free cancellation and 100% refund of all prepayments received
  • Between 29 days to 14 days before arrival date: 50% of total amount due for the booking is payable.
  • 14 days and less before arrival date: No cancellations allowed and no refunds are granted.
  • No show: No refunds, and the guest is liable for the full amount of the booking
  • Breakage/security deposits received from guests who cancel their bookings will be refunded
  • All modifications are subject to availability
  • Guest maybe charged R250 for booking modifications
  • The maximum number of guests allowed per apartment are 2 guest per bedroom subject to the type of booking
  • The maximum number of guests allowed will be as follow:
      • One bedroom booked for one guest: maximum 1 guest
      • One bedroom booked for two guests: maximum 2 guests
      • Two bedroom apartment booked: maximum 4 guests
      • Three bedroom apartment booked: maximum 6 guests
      • Exceptions are only for a baby in a cot
  • Check-In times: 14h00 and 20h00
  • Check-out times: 08h00 and 10h30
  • Our check-in and check-out times are designed for the smooth transition between guests (to enable us to strip, clean and prepare our apartments for new guest to arrive)
  • Early check-out times: guest can check-out early. Please make prior arrangements if you want to check-out early.
  • Late check-out times: guests may request late check-outs subject to availability. A fee of R250 will be charged. No check-out may be later than 13h00. We have facilities available for guests to store their luggage.
  • Early arrivals: guests may request early arrivals subject to availability of the apartment. We have facilities available for guests to store their luggage
  • Late arrivals: guest may request late arrivals after 20h00. A fee of R250 may be charged. For security reasons no guests will be allowed to check in after 22h00

DASH Luxury Apartments is situated on the beautiful and tranquil Dunkirk Forest Estate. Our rules are to ensure the peaceful and quiet ambience of the estate which is to be enjoyed by all our guests.

We are very passionate about maintaining a peaceful and noise free environment and therefore have a zero-tolerance for noise:

  • No noise after 22h00 (10 pm) or before 09h00 (9 am).
  • Sound in the apartments travel and therefore we ask guest that the sound volumes of music, TV’s, video/DVD players and or any other such device shall be maintained at a level so as not to be a nuisance to adjoining or surrounding properties.
  • No loud music may be played in the open/common areas and recreation facilities of the Estate, including roads, parking areas and beach club house.
  • The playing of TV’s, music, etc. must be at a level that will not disturb any neighbours.
  • No shouting and screaming is allowed
  • No music can be played in vehicles whilst driving in the estate or whilst parked in the estate or at the beach club house
  • We have a zero-tolerance policy for smoking in the apartments and on the balconies
  • Guest will be fined if we smell smoke in the apartment
  • Guest will be fined if cigarette stompies/butts are thrown off the balconies
  • Reception will advise where you are allowed to smoke
  • The ban on smoking includes “hubbly bubblies”
  • Throwing or dropping of any objects over the balconies is not allowed. It is dangerous as there are other people living on floors below the balconies.
  • No littering is allowed anywhere on the estate
  • No littering is allowed in the car park
  • No littering is allowed at any of the amenities (swimming pools, gym, sauna, steam room, children’s play area, beach clubhouse and facilities)
  • Please make sure you leave no traces of your visit when you leave an area you visited
  • Although called ‘Breakage deposit’, the deposit is to cover any damage of property in the apartment, outside of the apartments, amenities and property on the estate and Estate Clubhouse and Beach Clubhouse. Apart from the breakage deposit guests will be liable for costs in excess of the Breakage deposit. The person in who’s name the booking is made will be the responsible person.
  • The breakage deposit is R1500.00 (One thousand five hundred rand) per booking per apartment and is payable in full, before arrival. We reserve the right to change this amount without notice. We accept credit card payments, EFT payments or payment via our secure portal. No Cash will be taken on the estate.
  • The breakage deposit will be refunded between 7 and 14 days after check out.
  • The amount that will be refunded after the deduction of any breakage, damage, missing items, spoilt bedding and towels, or fines for breaking rules.
  • Breakage charges: are in the apartments
  • Dunkirk Estate and Dash Luxury Apartments is a safe place for all owners, residents and guest.
  • Drivers must drive with outmost care to ensure the safety of children, adults, animals, other vehicles and property. Buck are present on the estate and could run out at given time. Buck have the ‘right-of-way.’
  • All drivers must have a valid driver license
  • No person (including guests of Dash Luxury Apartments) are allowed to operate or drive any vehicle on the estate whilst under the influence of alcohol or drugs. The Dunkirk Home Owners Association reserves the rights to stop any person suspected of being under the influence of alcohol or drugs whilst driving a vehicle in the Estate, and prevent such person from driving whilst in that condition. Should a driver question such prevention, they will be invited to undergo a breathalyser or blood test to clarify the suspension. This may involve calling upon relevant medical or traffic authorities
  • The speed limit in the estate is 25 km/h (twenty five kilometre per hour) and there is no grace limit
  • All vehicles must be road worthy, registered and must have valid licenses
  • There is a secure semi-designated parking area for Dash Luxury Apartments
  • Although a parking spot is marked for an apartment, we cannot enforce dedicated parking
  • There is provision for one vehicle per apartment
  • Additional vehicles must park in the over-flow area adjacent to this
  • Parking is for the owners own risk
  • Dunkirk Estate has a number of community and recreation facilities that may be used by the guest staying in one of the Dash Luxury Apartments
  • Dash Luxury Apartments guests must adhere to the rules applicable to the use of the facilities
  • These rules will be explained on arrival (See pdf file for details)
  • Right of entrance to the beach clubhouse is reserved
  • The display of the code on the dash board of the vehicle will provide evidence of your stay. This expires on the date of departure.
  • The use of the beach clubhouse is restricted according to the number of guests booked
  • Parking at the beach clubhouse is limited. Public parking is available close to the beach clubhouse at Salt Rock beach or at Salt Rock Library
  • No taxis are allowed in to the beach clubhouse parking
  • Dash Luxury Apartments guests must adhere to the rules applicable to the use of the facilities
  • These rules will be explained on arrival (See pdf file for details)

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DASH APARTMENTS, 97 SAMEJA DRIVE, KZN, 4420        (+27) 0320070674 / 0795206324       INFO@DASHAPARTMENTS.CO.ZA
https://www.afristay.com/
Dash Apartments has been named a Best Value Ballito Establishment.

Copyright © 2018 | Dash Apartments. All rights reserved.

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